FAQ
Most frequent questions and answers
Some of our vehicles are wheelchair accessible. Please specify your needs when booking, and we’ll do our best to accommodate you.
We strive to ensure timely pickups, but unforeseen circumstances might cause delays. In case of a significant delay, our customer support will assist you.
Pickup time changes are subject to driver availability and may result in rescheduling fees.
Our app provides a fare estimator based on distance and type of vehicle. Remember that actual fares may vary due to traffic or route changes.