Most frequent questions and answers
Yes, you can tip your driver through the app after completing the ride.
If you’ve left something behind in the cab, contact us as soon as possible with ride details, and we’ll help retrieve your item.
Yes, sure, you can communicate your preferences to the driver during the ride.
Generally, there’s space for standard luggage. For larger items, please specify during booking so we can arrange an appropriate vehicle, like a minicab or minivan.
Yes, we provide kids’ back chairs for their safety; you just need to specify during the booking process.
No, there isn’t any cancellation fee.
You can book in advance for your return to London.