FAQ
Most frequent questions and answers
The driver and our system will update you more accurately, but as a rough idea, the fare can be up to £150.
Usually, we ask about the pick-up location and drop-off address. Still, you must also mention the number of passengers and luggage you carry.
Additional fees may apply for waiting time or extra stops during the ride. The specific charges for waiting time and additional stops will be communicated to you before confirming your booking. Discussing these details with your driver or specifying them when making the reservation is important.
Yes, however, a cancellation fee may be applicable.
Yes, the rider will wait outside for more than 30 minutes.
When booking your ride, you can make special requests, such as a child seat or a pet-friendly vehicle. Please specify your requirements when making the reservation, and we will do our best to accommodate your needs. Additional charges may apply for certain requests.
Yes, we offer 100% secure payment gateways.
Yes, we have a diligent team of workers who offer all-day service to residents.