Most frequent questions and answers
Enter your location and drop off with the time/ date you want the ride, and you are good to go.
Your feedback is valuable to us; you can rate the ride and your experience on our website.
Yes, you can always do that, but you need to inform us as soon as possible, or else if the driver reaches your location, some charges might be applied.
No, there are no cancellation fees, but you need to make sure the driver is not present at your location.
We try not to make any of our customers wait, but if that’s the case, we will arrange a complimentary meet-and-greet service for you while you wait.
Yes, cab service providers have privacy policies in place to ensure that your personal information is protected.
If your driver has been assigned, the website will send you their name, photo, and license plate number so you can contact him.