Collection of Personal Information
When you make a reservation or sign up for one of the gbairporttransfers’ services, the company obtains personal information from you via a variety of techniques. We need personal information from you when you book a trip with us, including your name, email address, phone number, pickup address, destination address, and billing address(es) for your credit/debit card. This information is necessary to process and complete your reservation.
You can be sure that the saved card information is only used to complete your order through the systems of our Payment Service Provider and is never disclosed to outside parties. Additionally, we might get information through identification or authentication checks. We ask for your phone number, and the Private Hire Operator (PHO) only receives the personal data that is required to complete the request.
Cookies are small files that are delivered by us to your computer or other access device when you visit our website. When you return to our site in the future, these cookies will be accessible. Cookies come in three varieties:
- Cookies used for website functionality: These cookies allow you to navigate the site and use features like signed-in accounts and trip booking.
- Cookies used for website analytics allow us to track and evaluate how visitors use the site, which helps us improve it and the booking experience for you.
- Customer preference cookies: While you browse, the website remembers your preferences, such as your login information, language, or location, to make it easier and more convenient for you to browse.
By using our website, you agree to accept the placement of these cookies on your device and access them during future site visits.If you wish to delete existing cookies on your computer, please refer to your internet browser’s help and support section for instructions on locating the cookie storage file or directory. Guidance on deleting or managing cookies can be found at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies, you may lose access to certain site areas or features.
Use of Provided Information
Your personal information may be used by gbairporttransfers to process orders, and payments, administer your account, and provide a customized booking experience. Additionally, we provide the third-party cab drivers in charge of carrying out your booking with your [name, phone number, and pick-up location]. A fraud prevention service may also get personal information, and they may keep a record of it.
We may release your information to pertinent regulatory organizations where required by law. Even while we might send you marketing updates, we will only do so in accordance with your preferences (explained in the next section). Your information is not provided to outside marketing firms by us. We do compile information on site traffic, reservations, and other commercial data, which may be shared with third parties. This data, however, does not include personally identifiable information.
Third-Party Business Partners
Opt-In and Opt-Out
During the booking process, you will have the option to opt out of subscribing to our regular update service. This service may include:
- Email notifications of new releases, improvements, upgrades, upgrades, contests, interesting events, and special marketing campaigns.
- Direct mail alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions on occasion.
Your information is never sold or given to any parties for marketing reasons. Should you change your mind, you will always have the option to decline any service or update to which you have subscribed. For your convenience, we’ll include an automated unsubscribe link in every email we send. Simply follow the directions in the email.
Accessing and Modifying Personal Information
If you believe the personal information held by gbairporttransfers is incorrect, please use the ‘Contact Us’ section of our website or app, and provide your registered email used for booking or your registered Account information. Registered users can change information online within Account Details and update or delete saved credit/debit card details with each purchase.
Safeguarding Your Information
We make a good faith effort to uphold necessary precautions to maintain the security, integrity, and privacy of the information you give. We use Secure Socket Layer (SSL) encryption to safeguard your data whenever you make a reservation or access your account information. Additionally, we make sure that any outside business partners that get data abide by strict confidentiality agreements and offer proper protection for personal data.
Contact and Complaints